<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=1">07-02 Lightning up THE ARENA 1 ● UK port pilots ● </a> Turkey’s service boost ● Brazil’s green generators Lighting up THE ARENA ● UK port pilots ● Turkey’s service boost ● Brazil’s green generators No. 2,2007
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=2">07-02 Lightning up THE ARENA Sida 2 We are very pr</a> oud of our engines here at Scania. They are used around the world in a wide range of applications and are designed to deliver maxi- mum value to their owners. But even the greatest engine needs service and sup- port to maintain maximum per- formance and durability over time. Giving engines in the field the best support on the market is one of the main goals for us at Scania, wher- ever in the world our customers may be. With the sale of every engine we intend to start a long and fruit- ful relationship with you through our dealer network. I am respon- sible for the Marketing & Communication department and one of my, and my team’s tasks is to provide you with manuals and instructions on how best to operate and take care of your Scania engine. When you send in your start-up report, which you find in the operators manual, you will get information about our service network in your region. At the same time we inform our distribu- tor in your region about your engine. This gives us all the possibility to start a relationship, hopeful- ly one that will last for a long time. We are continuously developing our services, and dealer network in order to offer you the most cost-efficient support on the market. So, do not for- get to report the start-up of your engines and give us a chance to start a new relationship. We are here to help you. 2 – 20072 Building good relations Johan Sporre Head of Marketing and Communication at Scania Industrial & Marine Engines Scania Power is a customer magazine issued four times a year by Scania Industrial & Marine Engines. You are welcome to quote Scania Power. Publisher Robert Sobocki robert.sobocki@scania.com Editor Ann-Helen Rova ann-helen.rova@scania.com Editorial,production and layout Greenwood Communications www.greenwood.se Print Modintryckoffset www.modintryckoffset.com Distribution Sign up for a free subscription by contacting us via phone,fax or e-mail. Scania is one of the world's leading manu- facturers of trucks and buses for heavy transport applications,and of industrial and marine engines. Scania Industrial & Marine Engines manufac- tures,markets and sells engines for industrial, genset,marine and defence applications. Scania Industrial & Marine Engines SE-151 87 Södertälje Sweden Phone:+46 8 553 810 00 Fax:+46 8 553 829 93 E-mail:industrial.marine@scania.com www.scania.com No. 2,2007
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=3">07-02 Lightning up THE ARENA Sida 3 T he Dogus Gro</a> up represents most of the major automotive manufacturers, of both passen- ger and commercial vehicles in Turkey and is Scania’s distributor of trucks as well as engines. Though the company has sold Scania engines for many years, it has now taken the step of investing heavily in sales and aftersales support. Mr Ilhami Eksin, Dogus General Manager, Industrial & Marine Engines, believes the Turkish market offers great potential for sales of Scania engines. “The large number of commercial leisure boats based on Turkey’s Mediterranean coast should prove to be a good market,” he says. “In addition to this direct-propulsion business, there is also a good market for engines to provide power on larger ships. As of this year, 2007, we will have the infrastructure in place to support sales and service of the engines.” In terms of land-based gensets, Mr Eksin believes that an obstacle to overcome will be the market’s tendency to buy the cheapest possible generator sets – usually from the Far East. To date, the main criteria for buying a genset in Turkey has been the purchase price, rather than reliability, fuel econo- my or aftersales service. Need for power Turkey also has a coast on the Black Sea, with a vibrant fishing industry. However, as Mr Eksin explains, the fisherman traditionally use engines that generate more than 700 bhp. The need for such high power is determined by fact that the fishermen often build their own boats, resulting in a less-than-optimum hydro-dynamic profile. This results in excessive drag which is compensated for by the extra power. “We have just completed training of the serv- ice technicians to support our Industrial & Marine Engine campaign,” continues Mr Eksin. “It is cru- cial that we have a good service network in place to support sales of the engines. “We’ve made a comprehensive assessment of the competition and the needs of the various sec- tors and believe that Scania’s key strengths of qual- ity, fuel economy and reliability will help to estab- lish the brand in Turkey.” Kenneth Swedin, Scania’s Regional Sales Manager, is responsible for several markets includ- ing Turkey. “It is a very positive development for Scania’s existing and potential customers that Dogus has made the decision to invest in an aftersales sup- port network, specifically for engines,” says Mr Swedin. Three dedicated sales and service centres will be up and running during 2007 – in Istanbul, Bodrum and Mersin – with a further centre open- ing in Antalya in 2008.■ 2 – 20073 Turkey gears up for sales The Dogus Group,Scania’s truck distributor in Turkey,has introduced a dedicated aftersales team and three new dealerships to support the industrial and marine engine division of its business. Management and technicians gather outside of the Dogus training centre. Mr Eksin,General Manager of Dogus’ Industrial & Marine Engine division (end of row, right,second row from front) believes that with a strong service network,Scania engines will quickly become establised in Turkey. Story Rob Naylor Photo:The Dogus Group
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=4">07-02 Lightning up THE ARENA Sida 4 4 A t first si</a> ght, the towns of Falmouth and Middlesbrough would seem to have little in common: Falmouth is a quaint and bustling seaside town on the Cornish Riviera of south-west England while Middlesbrough, some 700 kilome- tres away, lies at the heart of Teesside, a heavily industrialised area of the north-east. But what does connect the two towns is the sea – and both Falmouth and Teesside are homes to thriving ports, between them responsible for more than 10,000 shipping movements a year. Although Falmouth is by far the smaller of the two and per- haps rather more used to seeing cruise liners than the kind of VLCCs (Very Large Crude Carriers) which frequent PD Ports, Teesport, both port authorities concluded that Scania-powered VT Halmatic pilot launches would be ideal for their own particular operation. PD Ports’ Conservancy Operations Manager, Andrew Ridley, said: “There is a good deal of liaison and information-sharing between the UK pilotages. So when it became apparent that the Falmouth Harbour Commissioners and PD Ports were look- ing for a new launch it made sense to discuss the pos- sibilities and consider the options together.” Same spec solution The result was a common specification drawn up to suit the needs of both pilotages and two, 16- metre Camarc-hulled vessels were duly commis- sioned from local boat-builder VT Halmatic. “Although our operations are quite different in their day-to-day nature, the requirements of the job are essentially the same,” continues Mr Ridley. “We both need absolute reliability, high-perform- ance and crafts that are nimble and manoeuvrable as well as being tough, strong and resilient. Even though Falmouth is very much on the UK tourist trail, the winds of Cornwall can blow every bit as POLES APART – but a unique collaboration Although located at opposite ends of the country,a pair of virtually identical Scania-powered launches are meeting the needs of two very different British pilotage operations. Story and photos:Phil Sampson PD Ports’ pilot boat “Greatham”is powered by two 16-litre Scania engines.
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=5">07-02 Lightning up THE ARENA Sida 5 5 hard and str</a> ong as those of the north-east! “On Teesside, we can see swells exceeding five metres. And when you’re coming up alongside a 300 metre, 180,000 tonne vessel in those kinds of con- ditions, you have to be able to depend 100 percent on your pilot boat and its capabilities – for it’s cer- tainly no overstatement to say that lives are at stake.” Consequently, twin Scania 16 litre engines and Twin Disc Quick Shift gearboxes were specified on both boats. Delivering performance “From our previous operating experience we knew Scania engines deliver the performance and relia- bility we need,” commented Mr Ridley. “And we are now finding that pairing them with the Quick Shift gearbox makes for a great combination. “Effectively, you drive the gearbox and the engines respond by delivering the precise amount of power required right away. As a result, the boat picks up very quickly indeed and everything feels extremely well balanced. In fact, we're so satisfied with the system that we're now retrofitting our other Scania-powered vessel with the same gearbox.” Apart from minor cosmetic variations, the only significant difference between the Greatham, PD Ports’ launch, and its sister vessel, Arrow, are the ratings of their Scania engines. “Ours are rated at 525 horsepower, while Arrow’s are 570 horsepower. While both vessels are capa- ble of 23 knots, the ratings reflect our individual preferences and the differences between our oper- ating regimes,” explains Mr Ridley. One further factor linking PD Ports and Falmouth Harbour Commissioners is that both have a Scania dealer nearby for parts and service. While PD Ports’ Marine Fitter, Chris Skjelhaug, will be undertaking all routine maintenance on Greatham's engines himself, Falmouth Harbour Commissioners have opted for a Scania extended repair and main- tenance contract. “It’s just for that little extra peace of mind,” says Falmouth’s Deputy Harbour Master, Mark Killingback. “Like PD Ports, Teesport, ours is a 24/7 customer-focused operation and we appre- ciate the support and convenience of having our servicing taken care of by our local dealer.” On the other hand, PD Ports’ Chris Skjelhaug is not expecting to be too busy on the maintenance front. “It’s a great engine, very straightforward,” he says. “Everything falls easily to hand and it’s a real pleasure to work on so I am more than happy to be looking after our new Scania 16-litre engines myself!”■ 1.“We appreciate the support and con- venience of having our servicing taken care of by our local dealer,”says Mark Killingback,Deputy Harbour Master, Falmouth. Chris Skjelhaug Marine Fitter PD Ports’ in Greatham’s engine room. Falmouth’s pilot boat “Arrow” is equipped with twin 16-litre engines,rated at 570 hp. 2.“There is a good deal of liaison and information-sharing between the UK pilotages,”Andrew Ridley Conservancy Operations Manager,PD Ports. 12 2 – 2007
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=6">07-02 Lightning up THE ARENA Sida 6 E hardt Maschi</a> nenbau’s office and workshop is located just outside of Vienna, in the dis- trict of Wienerherberg. The company was founded 35 years ago by Rudolf Ehardt, who’s wife Birgitte handles the company’s administration, whilst their son, Martin deals with servicing and sales. “I grew up around Scania engines,” says Martin Ehardt. “Even before our company was awarded the distributor contract in 1992, we had been build- ing generator sets for Scania Austria since 1983 and providing service for engines since 1991.” One of the company’s biggest customers is Eschelböck, a manufacturer of wood chipping machines, that uses Scania engines to power wood- cutters capable of handling trunks up to 800 mm in diameter. So far, Ehardt has supplied over 60 engines to the company and normally sells around 10 units a year to this Linz-based company that sells its wood chippers not only to Austria but also to Germany, the Czech Republic and Italy. Oilfield orders Another of Ehardt’s customers illustrates the com- pany’s one-stop-shop capability – OMV, Austria’s largest listed industrial company and the leading oil and gas group in Central Europe. In the geographic region known as the Vienna Basin, OMV-Austria drills holes reaching up to 5,500m in order to access precious oil and gas reserves. Here, the company operates a total 1,100 oil and gas wells. For wells up to 3,500 m, 200 bars of pressure is required during workover (hole maintenance operations). OMV has seven workover rigs, and the last two rig-pumps the company purchased were supplied by Ehardt. The latest one is built around Scania’s DC12 engine, while the other unit, which is three years old is built around a DI12. “We put together the entire system,” says Martin Ehardt, “which includes the automatic gearbox, unit 2 – 20076 Story and photos:Rob Naylor MORE THAN JUST ENGINES Austrian distributor delivers total package Scania’s Industrial & Marine Engine distributor in Austria is Ehardt Maschinenbau GmbH.Over the years,this small family firm has gained a reputation for being able to supply not only engines,but complete installations.
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=7">07-02 Lightning up THE ARENA Sida 7 housing and co</a> ntrol panel. The package has worked well for OMV with the first unit having been in serv- ice now for three years without any problems.” Josef Lennes is a team leader for one of the workover groups and responsible for the technical equipment. He explains why the company chose the Scania-powered unit: “For us it was important that they could offer a total package. Also the Scania engine has lots of torque and performs very well in this application. The aftersales service has also been very good, but the main thing for me is this: My job is to keep the hole clear and working, and this unit helps me achieve that.” A Scania hat-trick In Vienna’s Ernst Happel stadium, another exam- ple of Ehardt’s complete package capability can be seen – this time it’s a generator room, housing three Scania engines. Two 16-litre engines provide power for the sta- dium’s floodlights and one DC11 engine is used to provide basic power, including safety lighting when- ever the stadium is in use. Again, Ehardt installed the entire setup, from the engines and cooling systems, (in this case mounted above the engines due to space restraints,) right through to the control panels, exhaust ducts and diesel reservoir. The two 16-litre engines were installed in 2006 while the 11-litre unit has been in service since 1992. “We have had no problems with the instal- lation,” says Christian Eisterer, the stadium’s Deputy Manager, “and we know that Ehardt’s technicians are available around the clock should we need them. Football matches are played at weekends and evenings so it’s crucial we have that kind of support.” Despite the size of the stadium and the num- ber of floodlights that have to be powered, the gen- erators work well within their capacity. Mr Eisterer continues: “During a football match, the genera- tor with the 11-litre engine will typically produce 150 kVA but is capable of 300 kVA, while the 16- litre engine-powered generators produce 220 kVA each, although they could produce 560 kVA, so they are working well within their range.” Ehardt has succeeded in supplying diverse sec- tors with both engines and complete installations. Despite the fact that Austria is land-locked, the company has succeeded in putting engines ‘on the water,’ most often for direct propulsion and auxil- iary power for the pleasure boats that navigate Vienna. Another area the company has established itself in is the market for high-pressure water units – used for street and industrial cleaning. Again, Ehardt constructs and delivers the entire unit, which pro- duces a beam of water at 2,000 bar, capable of removing most things from graffiti to crude oil, without damaging surfaces. Asked about the company’s future plans, Martin Ehardt says: “It is just to keep on working as we do. We aim to give high levels of service, good advice and provide total solutions to companies. Being able to offer a complete package to cus- tomers, built around great engines should ensure a bright future for the company.”■ 2 – 20077 Three year of service in the field without problem: Josef Lennes is OMV’s team leader,left,with Martin Erhardt,Ehardt Maschinenbau GmbH stand in front of OMV’s compressor,which is powered by a 12-litre Scania engine. A woodchipper made by Ehardt’s customer, Eschelböck,powered by Scania’s 12-litre engine. Two of the generator at the Ernst Happel Stadium,Vienna. Due to space restraints, the cooling systems are mounted above the engines.
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=8">07-02 Lightning up THE ARENA Sida 8 F rigorífico F</a> rango Sertanejo, a leading Brazilian poultry company, has chosen a “green” solution to its energy needs, result- ing in cost savings of up to 50 per cent. Concerned about the environment and lower- ing its costs, but also about complying with export regulations, Frango Sertanejo decided to look for an alternative to the regular electricity supplies used by its plants in Guapiaçu and Onda Verde, in the State of São Paulo. “We have been in the poultry business for 31 years, producing and processing poultry, and now we have a very good opportunity to export our products,” explains José Antônio Fernandes, chair- man of the administrative board. “This prompted us to make our installations compliant with the requirements of ISO 14001 for exporting compa- nies.” Specialist solution The company turned to electrical generator spe- cialist Atlas GMG which carried out a pre-study to determine the power requirements and came up with a proposal to implement a power plant com- posed of six electrical generators of 1000 kVA each, connected in parallel as a single installation and powered by Scania engines. Global warming and its impact on the environment is prompting more and more companies to rethink their energy needs.Scania engines play a key role in helping to lower consumption and reduce costs. This poultry business in Brazil is a typical example. New generator concept lowers energy costs and benefits the environment Story:Camilla Cremácio Photo:Renato Merlini A WINNING SOLUTION José Antônio Fernandes, chairman of the administrative board of Frango Sertanejo. Two Scania 12-litre engines power each of Brazilian poultry producer Frango Sertanejo’s generators.
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=9">07-02 Lightning up THE ARENA Sida 9 Instead of usi</a> ng a high capacity engine gener- ator, two or more smaller engines are used to drive each of the generators. The advantage is in the sav- ings, as an imported engine of 1000 kVA consumes 240 liters of diesel fuel per hour, whereas two Scania engines of 500 kVA only consume 180 liters, rep- resenting savings of 25 percent. The new power plant has been in operation since the latter part of 2006 and operating at full power for the past two months. Each of its gener- ators use two Scania 12-litre engines, with a capacity of 500 kVA each. Marcos Aurélio, Atlas GMG’s representative for the region São José do Rio Preto, State of São Paulo, says: “Our study indicated a monthly reduc- tion of 105,000 Real (USD 50,000). “The advantage of working with the Scania brand is the smaller investment, shorter delivery time, and lower fuel consumption. The savings allows the purchase of the generators to be paid back within 18 months.” Mauro Costenaro, Marketing Manager for Scania’s Industrial & Marine engines at Scania Latin America in Brazil, explains that dur- ing periods of low energy demand, the generator can be operated with only one engine. “This helps to further reduce fuel consumption, which is the most significant oper- ating cost of the generator.” Next stop:biofuel Frango Sertanejo does intend to stop there. The next step in the company’s environment protection and cost reduction program will be to use biodiesel as fuel for the generators. “The amount of the savings will depend on the materials used to produce biodiesel, and this has not been defined yet,” says chairman Fernandes. Currently, Scania Latin America allows the use of Biodiesel B2 for use in its industrial and marine engines which has two-percent of biodiesel added to the regular diesel.■ Marcos Aurélio,Atlas GMG’s repre- sentative for the region São José do Rio Preto,State of São Paulo. Two Scania engines in each gener- ator produce the same amount of electricity as a generator using one imported engine – and use 25 per cent less fuel to do so. IN BRAZIL
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=10">07-02 Lightning up THE ARENA Sida 10 10 I t is a v</a> ery specialised job, says Torbjörn Andersson, Manager of the department, “There are so many different rules and regulations gov- erning the export of engines. Within the EU, deliv- ery of engines is fairly standardized, but shipping a unit to Africa or Asia can be quite complex, so staff specialise in the export procedures for their region.” After receiving an order from a customer, the team will check the specification of the engine, confirm the price and allocate the order in the pro- duction plan. The department aims to send a receipt and confirmation of the order status to the customer within two working days. Made to order “We are constantly communicating with the sales teams and the factory to make sure we fulfil the order as quickly as possible,” explains Mr Andersson, “We can usually have an engine ready for shipment 30 days after receiving the order. This “lead time” is very important as all engines are made in response to an order; we don’t have an inventory of engines waiting to be delivered.” In order to further improve the service offered to customers, the department will shortly be re- organised in to two sections; Orders and Deliveries. “Due to the large amount of documentation pro- duced by the work of the department, we will split the team so that staff will specialise in either order processing or delivery handling,” says Mr Andersson. “Scania already works in this way on the bus and truck side, and a trial of the new system in England has shown that there are efficiencies to be gained in working this way for us too. There is less mar- gin for errors when the process is divided and the procedure becomes less complex.” A global, annual customer satisfaction survey has also been launched this year, aimed at getting feed- back from our customers. “We had a very good response rate to our survey – over 50 per cent of our customers replied. The comments we received were very useful and the customer perspective will help us to optimise our performance.” ■ Scania’s Industrial & Marine Engines order department in Södertälje, Sweden is the crucial hub between the customer and the factory floor. The teams work to meet customer expectations and handle everything from initial order taking to delivery – anywhere in the world. NEW ORDER Order department gears up for change Morning meeting. The order department’s day starts with a review of the orderbook figures and delivery statistics. Torbjörn Andersson,manager of the order department says the new structure of the department will allow the team to deliver an even better service to customers. Story and photos:Rob Naylor 2 – 2007
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=11">07-02 Lightning up THE ARENA Sida 11 2 – 200711 A </a> full size passenger bus that cuts CO2 emis- sions by up to 90 per cent made its debut at the UITP public transport congress in Helsinki, Finland, 21-24 May. The bus is the result of a three year develop- ment project conducted at Scania’s technical cen- tre in Södertälje, Sweden. “With our innovative hybrid-drive concept we improve fuel economy and cut emissions by at least 25% and running on ethanol alone, the bus reduces CO2 output by up to 90%,” says Hasse Johansson, Group Vice President, Research and Development, Scania. “We are truly proud of this achievement.” The new hybrid bus meets the strictest emis- sion regulations, Euro 5 and EEV. Super- capacitors are used to store energy onboard which are much more robust that batteries in heavy- duty operation. During 2008 and 2009, twelve conventional ethanol buses equipped with the hybrid-drive system will start regular operation in Stockholm. Turning out a full 700 hp, the latest member of Scania’s proven 12-litre engine series will make its debut at the Seawork commercial maritime exhi- bition on June 12, Southampton, UK. This new power unit benefits from several innovative cooling systems including dual charge- coolers for the air intake, water cooling for the high-output turbocharger and oil jet cooling for the pistons. The engine also features Scania EMS – an integrated engine management system that tailors the engines performance to the customer’s application. The six cylinder inline configuration features a camshaft mounted high up in the engine block- with short push rods that deliver precise actuation of the valve gear and injector units. The new engine complies with both Tier 2, stage III A marine and IMO unclassified emission regulations. In April Germany hosted one of the world’s largest construction industry exhibitions – BAUMA 2007. Scania’s Industrial & Marine Engine’s stand displayed the 9-, 12- and 16- litre engines at the exhibition, which is held in Munich every three years. The stand was manned by Mr Rainer Dierks, Sales Director of ScanDiesel and a team of colleagues – all of whom worked hard during the exhibition to meet the large number of visitors to the stand. The exhibition lasted for seven days and attracted more than 500,000 visitors. 700 hp debut at Seawork Scania’s latest addition to the 12-litre engine range A milestone for sustainable transport Showtime at Bauma Scania´s engines draw the crowds in Munich
<a href="/v5/viewer/files/Default_s.aspx?gKey=29z0bz5n&gInitPage=12">07-02 Lightning up THE ARENA Sida 12 A t a gravel </a> pit north of Gothenberg, Sweden, a Kockum Landsverk tipper from the 1960’s is in daily use hauling gravel. Jörgen Esping uses the old tipper at the pit not because of pure nostalgia: he believe it is just as effective now as when it was new. “Some days I get more done with my old Scania- powered Kockum tipper than I can with my mod- ern tipper – despite the fact that the newer vehi- cles can carry twice the load,” says Mr Esping. The 35 year-old tipper runs with ferret-like agility between the quarry and processing station, delivering 20 tonnes with each trip. “This tipper was made before tipper trucks became big vehi- cles,” explain Mr Esping, “This KL420 is more like a mine truck. It is small and has a very short wheel base. Couple this with the fact that the turn- ing circle is very small and you have a tipper that is a lot of fun to drive.” The practicality of the KL420 was crowned when a fuel efficient engine – the Scania 110 series – was added to the tipper. Today that unit has been replaced with its modern counterpart, the six cylin- der DS11. “I don’t see a time when I will stop using this tipper,” enthuses Mr Esping, “The tipper box is in good condition and even though Kockum no longer exist, I can always get spare parts from Scania. It’s just to keep on driving!”■ 60’s tipper still swinging Scania engines have long been used in vehicles other than buses or trucks.Swedish company Kockum Landsverk fitted Scania engines to its tippers in the 1960’s.At least one of them is still going strong… Story and photos:Stefan Andersson No. 2,2007 Aged but agile:The 1960’s Kockum Landsverk KL420 tipper is still going strong. Fredrik Björklund (driver) and Jörgen Esping,tipper owner are very happy with the performance of the tipper. Specification of the KL-420 Total weight:35 tonnes Load capacity:20 tonnes Wheel base:3.1 metres Engine:Scania DS11,turbocharged Gearbox:Scania G670,with 10 gears
