Powering Finalnd's BORDER CONTROL patrol 1 No. 4, 2009 ● Carbon smart ● Multi-trailer power ● Global assistance Powering Finland’s BORDER CONTROL PaTROL
Powering Finalnd's BORDER CONTROL patrol Page 2 Th e power to assist If you’ve never needed any help with a Scania product, be it an engine, bus or truck, we are delighted – Scania engines, buses and trucks are synonomous with quality and reliability. But remember, should you ever need assistance, we are here to help. Over the years, the Scania Assistance service has gained lots of experience and we have expanded our geographical coverage to almost 50 countries. We are by your side no matter where you are in the world and will do our best to get you back on the road, back out to sea or whatever else your work demands. With a global network of contacts and a wealth of experience, Scania Assistance should be your first port of call if things don’t quite go as planned. You can read more about Scania Assistance on the opposite page. Further on in this edition of Scania Power you can read about Scania engines being used around the world in various applications. All of them have been selected for their key qualities of power, reliability and fuel efficiency. But we are not resting on our success. Each Scania engine represents leading- edge technology and Scania continues to push the envelope in terms of development. An example of our strategy to constantly improve can be seen on page 10 – our newly integrated production line concentrates our technological resources and brings our engine manufacturing expertise together under one roof. Jan Björklund, Managing Director Scania assistance No. 4 2009 Scania Power is a customer magazine issued four times a year by Scania Engines. You are welcome to quote Scania Power. Publisher Robert Sobocki robert.sobocki@scania.com Editor ann-Helen Tolleman ann-helen.tolleman@scania.com 2 4 – 2009 Editorial, production and layout Greenwood Communications www.greenwood.se Print alloffset www.alloffset.se Distribution Sign up for a free subscription by contacting us via phone, fax or e-mail. Scania is one of the world’s leading manufacturers of trucks and buses for heavy transport applications. Scania Engines manufactures, markets and sells engines for industrial, marine and power generation applications. Scania Engines SE-151 87 Södertälje Sweden Phone: +46 8 553 810 00 Fax: +46 8 553 829 93 E-mail: engines@scania.com www.scania.com
Powering Finalnd's BORDER CONTROL patrol Page 3 Ju ST a PHONE CaLL aWaY Scania assistance is just a phone call away: Maria Törmänen, Supervisor of the Scania assistance centre in Sweden. Story and Photo: Rob Naylor/Scania photo archive Scania customers can rest assured – global assistance is just a phone call away. away. All of Scania’s customers can call and get help with everything from finding a recovery truck in Romania to a service centre in Spain. And best of all, the service is free. “Imagine an Estonian truck driver is trying to explain to a Scottish mechanic what happened W hether you are out at sea or crossing the Ural mountains, if you need assistance, help is literally just a phone call when a warning light came on in the cabin,” says Maria Törmänen, Supervisor of the Scania Assistance centre in Sweden. “It’s the kind of problem we can help with.” With a global network of Scania Assistance staff and a wide range of language skills, helping customers communicate in foreign languages is a common task for the service. “In many cases, we will find out from the customer what the problem is. He can then hand the phone over to the mechanic and we can explain the problem in his language,” adds Ms Törmänen. In a recent case of a boat that had an engine problem in the middle of the North Sea, Scania Local know-how across the globe: Scania assistance can help get customers back on the road, back out to sea or whatever else their work demands. Assistance alerted the Scania workshop at the next port of call. The workshop sent a mechanic to meet the ship but as the ship only had time to stay in port for a few hours, the mechanic actually went to sea with the ship to fix the problem.” When a call comes in to Scania Assistance, a case file is opened that is accessible across the Assistance organization. This allows the details of the case to be followed 24 hours a day, seven days a week, allowing continual progress on the case, even as people change shifts and the customer changes location. Complete service Should the customer require maintenance or repair services, these will be arranged along with the necessary transport services. Scania Assistance can even point you in the direction of a hotel if required. Once the work is complete, Scania Assistance reviews the case and checks that the invoicing matches the work done. They will also check to see if any of the work that has been done is covered by the product’s warranty. Scania Assistance can also help by securing credit for the customer so the repairs can be carried out, which can often be done by contacting the customer’s local home dealer. Given the proven reliability of Scania products, customers may never need the service. But in case they ever do, the Scania Assistance telephone number can be found on the back page of the Scania International Service book. ■ 4 – 2009 3
Powering Finalnd's BORDER CONTROL patrol Page 4 af loat in Finland With a long coastline and an equally long tradition of boatbuilding, Finland has a special relationship to Scania marine engines. Story: Åsa Larsbo Photos: Christian Boo above: Two Scania 12-litre engines power the alutech-built patrol boat, built for the Finnish Border Guard. Left: Mr Niko Haro, Managing Director of Finnish boat builder Marine alutech. announces that the brand new vessel moored at the dock where she is standing, is being delivered to the Finnish Border Guard. Then its time to stand to attention as the shipyard’s flag is taken down on the vessel and the Border Guard’s flag is flown instead, making the change of owner official. The 13.84-metre vessel is the first of 13 fast I 4 patrol boats to be delivered to the Finnish Border Guard from Finnish boat builder Marine Alutech. Propelled by two Rolls Royce water jets powered by twin Scania 12-litre engines, the vessel will reach a top speed of 40 knots. Now employing 55, Marine Alutech’s history t is a beautiful summer’s day in the Finnish coastal town of Teijo. The sun shines as Anne Holmlund, Finland’s Minister of the Interior, dates back to 1985. Since then, it has made a name for itself as a builder of tough workboats ranging from military transport vessels and pilot vessels to fire fighting and patrol and rescue vessels. Customers include the Finnish Navy, the Norwegian navy and the Royal Malaysian Police and by the end of this year, the company will be able to celebrate the delivery of its 400th vessel. Partners on the project The current patrol boat project for the Finnish Border Guard takes up some 50 per cent of the company workforce. In all, 13 vessels will be built and delivered during the two upcoming years, with an optional eight more vessels to be delivered in 2012–2013. Still, Marine Alutech is not working 4 – 2009 on the project alone. The two 12-litre engines for each vessel are supplied by Scania’s Finnish distributor Scan-Auto. “There were only a few engine suppliers that could meet the demands from the end customers, and Scania was by far the best of the bunch for this project,” says Niko Haro, Managing Director of Marine Alutech. “We have been working with Scan-Auto for the past 20 years, and we are very happy with what they do for us. Their service network is outstanding.” The hulls of the vessels are produced by another longtime Scania customer, Kewatec Aluboat of Kokkola on the west coast of Finland. Although a sub-contractor on this particular project, Kewatec has a solid reputation as a
Powering Finalnd's BORDER CONTROL patrol Page 5 bu ilde r of aluminium boats, mainly for commercial use. Customers are found mainly in Finland where Finnpilot – Finland’s pilot authority – has recently received a series of six fast pilot boats, but current projects also include a fast survey vessel destined for Sweden. This recently completed 22-metre vessel will be used to map the seabed in preparation for laying telecommunications cable. In order to be fast as well as manoeuvrable in shallow waters, the vessel is equipped with two Rolls Royce waterjets, powered by twin Scania 16-litre V8 engines. “Scan-Auto is a longtime partner and even though the choice of engine ultimately is the customer’s we like to work with them when we can,” says Kewatech founder and Managing Director Karl-Erik Wargh. “Their main strength is the quality of their service. As a neighbour of mine said, it does not matter if the service is free if the work takes weeks. Fast, high quality service is worth paying for.” Record year Despite the ongoing recession, 2009 has been a record year for the Finnish boatbuilding industry, and for Scan-Auto. “We have had the best marine year in history,” says Kim Ordén, responsible for engines at Scan-Auto. “This is an industry with long order and delivery cycles, so obviously, we are reaping the benefits of orders placed years ago. However, Finland has an active modern boatbuilding industry with many large shipyards, both for smaller workboats and larger cargo ships, so we are confident about its future.” ■ above: The 22-metre survey vessel built by Kewatech is propelled by two Scania 16-litre V8 engines, driving two Rolls Royce water jets. Right: Kewatech founder and Managing Director Karl-Erik Wargh.
Powering Finalnd's BORDER CONTROL patrol Page 6 Su stainable Partnersh W Leading UK sustainable power specialist Fleetsolve Ltd is at the forefront in the developing field of bio-powered technology. With a client list that reads like a who’s who of British industry, the company is delighted to have seen its Scania-powered Combined Heat and Power (CHP) units chosen by supermarket giant Tesco to help minimise its impact on the environment. Story: Phil Sampson Photos: Fleetsolve Limited hen Tesco opens the world’s first zerocarbon store in Ramsey, a small town situated near the UK university city of Cambridge, later this year, it will mark the latest major milestone in the supermarket’s massive green investment programme. One especially innovative aspect of Tesco’s approach is the utilisation of Fleetsolve’s sophisticat ed (CHP) systems within its stores, of which Ramsey will be the latest manifestation. In fact, the use of Fleetsolve’s CHP solution at Ramsey is an integral part of the project and a key contributor to the premises’ zero-carbon status. Tesco engaged Fleetsolve in 2007 to jointly explore alternatively-fuelled generation systems to reduce its carbon footprint by lowering the company’s reliance on mains supply gas and electricity. Fleetsolve has since installed its Scaniaengined CHP units to a number of stores and distribution centres nationwide. ‘‘The Tesco project fits seamlessly with the global remit to reduce carbon emissions and the impact of industry on the environment,’’says Fleetsolve’s Managing Director, Keith O’Connor. ‘‘We are committed to an on-going programme of research and development, which continually pushes the boundaries to create unique sustainable power solutions for the embedded power generation and automotive sectors.’’ Forward thinking ‘‘The Scania engine performance was unsurpassed under laboratory conditions,’’ says Keith O’Conner, Managing Director, Fleetsolve Limited. ‘‘We were keen to select the most robust and forward-thinking engine partner for our 150 to 500 kVA range combined heat and power (CHP) solutions, so a number of different engines were subjected to a rigorous 3,000 hour dynamometer trial,” adds Mr O’Connor. ‘‘The Scania engine performance was unsurpassed under laboratory conditions and proved that they are efficient, intelligent and reliable and therefore ideal for integrating with Fleetsolve’s own unique biofuel combustion system. ‘‘The specially designed system enables the engine to operate even more efficiently when
Powering Finalnd's BORDER CONTROL patrol Page 7 hi p using sustainably sourced organic fuels, reducing carbon emissions by over 80 percent and improving fuel efficiency by five percent. This solution when used in Fleetsolve’s CHP unit provides an overall plant efficiency of 90 percent, which is of particular benefit for achieving carbon reduction, cost-effective energy supply and obtaining the stringent and sometimes elusive planning permissions for new building applications. ‘‘All of these elements form part of the Fleetsolve Sustainable Power Package which includes assistance with planning applications, emissions control, ground works, fuel tank, biofuel supply and the full installation and commissioning of the CHP. Fleetsolve also supplies an ongoing energy management and maintenance service to ensure high levels of performance and availability.’’ 16-litre heart At the heart of the Tesco Ramsey system is a constant-running Scania 16-litre V8 engine driving a 350kW generator connected in parallel with the mains electricity. In addition to the unit’s electrical power-output, heat from the exhaust, cooling system and lubrication system is captured and used to heat and cool the store. In this way, the CHP system provides two streams of energy – electrical and heat – from a single fuel input. at the heart of the system: The 16-litre V8 Scania engine will drive a 350kW generator connected in parallel with the mains electricity at the new Tesco superstore. In operation, Fleetsolve’s advanced control system manages electrical demand from the generator and enables it to shed load when required. It also synchronises the unit’s power output with the incoming supply, monitors mains faults and exports electricity when demand is low. In terms of heating, a state-of-the-art elec- tronic CHP management system tracks the requirements of the building and adjusts the CHP’s output accordingly. A further factor underpinning Fleetsolve’s use of Scania engines is the backup provided by the nationwide Scania dealer network. ‘‘This is an Tesco’s award winning environmental performance In terms of environmental leadership, Tesco is unquestionably at the forefront and a pioneer in the field. The environment rides high on its Corporate Social Responsibility agenda and its words are backed up by actions – the company was recently awarded the prestigious UK Carbon Trust Standard. This achievement is granted only to organisa- tions which demonstrate measureable progress in reducing their carbon footprint and have an on- going commitment to the environment. The Carbon Trust Standard is a coveted award presented only to companies that pass a rigorous, independent investigation into how they are cutting their carbon footprint and reducing their direct impact on climate change. Commenting on Tesco’s award of the Carbon Trust Standard, the scheme’s General Manager Harry Morrison said: ‘‘Tesco has demonstrated that successful businesses can grow and simultane- 4 - 2009 extremely important aspect for us,” says Keith O’Connor.’’As our systems are required to be available for use 24/7 throughout the UK, we have to be able to rely on first-class aftersales support from our engine supplier. The extent of the Scania network means this need can be fulfilled easily anywhere, and consequently each system we deliver has a Scania engine maintenance contract attached to it. ‘‘This ensures support will be on hand for the engines whenever we should need it. Once again, this adds to our confidence and gives the peace of mind that both we and our customer demand.” ■ ously cut their emissions in absolute terms with a positive impact on the bottom-line. We urge other businesses to be inspired by Tesco’s achievement and take similar action.’’ For Tesco, Executive Director Lucy Neville-Rolfe added: ‘‘Gaining the Carbon Trust Standard is incredibly important because it confirms, independently, that we are delivering on our ambitious plans to fight climate change as a successful, growing business. Tesco’s commitment to cutting our carbon footprint – among other key environmental targets – is central to our business strategy.’’ 7
Powering Finalnd's BORDER CONTROL patrol Page 8 Pu LLING POWER Even when they are empty, shipping containers are heavy. But hauling ten at a time is all in a day’s work for the multi-trailer tractors manufactured by MOL and used by European Container Terminals at Rotterdam, Holland. Story: Rob Naylor Photo: Werkhuizen Fr. Stevens T he specialist off-road vehicle manufacturer, MOL of Belgium, has recently suppli ed four multi-trailer tractors to the Port of Rotterdam. The largest and busiest port in Europe, Rotterdam is a key hub for cargo arriving from across the world as well as European exports. The port is well connected to road, rail and barge routes, for further distribution of goods throughout Europe. A key link between the cargo ships and this transport network is the multi-trailer carriers. Heavy loads The four tractors are each equipped with five trailers. Being capable of carrying two containers per trailer means the vehicle can transport an impressive 10 containers at a time. The trailers are used around the port of Rotterdam, itself no stranger to heavy loads; in 2008 Rotterdam ranked as the fourth port in the world in terms of tonnage handled. Serious pulling power: one of the four multi-trailer tractors recently delivered by MOL to the port of Rotterdam. MOL has long experience of manufacturing this type of vehicle and first supplied multitrailer tractors to the port in 1995. The four tractors recently delivered by MOL are powered by 12-litre Scania engines supplied by Werkhuizen Fr. Stevens, Scania Engine’s distributor in Belgium. “We have been working with MOL since 1998,” says Kris Klaes, Sales Manager, Werkhuizen Fr. “During that time we have supplied MOL with engines for single-trailer terminal trucks and are pleased that Scania engines are now also being used in multitrailer vehicles.” Purpose-built The engines operate at 400 hp and run at a restricted speed of 25 km/h when fully loaded. The tractors are not adapted versions of an existing vehicle, they are designed from the ground up as multi-trailor tractors. This includes purpose built chassis and sus- pension systems, adapted to cope with this specialised application. The towing hook is also specially designed so that the driver can reverse on to the trailer and connect to it, along with the brakes, without getting out of the cab. ■ Marc Vandenberghe, Project Engineer, MOL says “Together with the customer we evaluated four engine manufacturers as potential suppliers of the power unit. It was a joint decision in the end to choose Scania. “We have used Scania engines on other project s and the customer, European Container Terminals, is familiar with Scania engines as they are used in other equipment they have on site. In the end, the strength of Scania’s local support network and the engines’ reliability were decisive.”
Powering Finalnd's BORDER CONTROL patrol Page 9 SC aNIa TOuRING Robust, high quality and instantly recognisable as a Scania product. The new fuel-efficient Scania Touring coach has it all. Story: Conny Hetting Photos: Scania S cania launched its new coach model, Scania Touring, at the Busworld exhibition held in Belgium in October. The coach features cutting-edge design and ergonomics combined with advanced technology. The Scania Touring range is being produced in partnership with Chinese bodybuilder Higer as part of Scania’s global bus and coach expansion strategy. The most eyecatching aspect of the new Touring series is the styling. This 12-metre, high deck coach has a wraparound windscreen and the hidden A-pillars accentuate the distinctive lines flowing from the front of the coach and into the window line at the sides. all-Scania powertrain The all-Scania powertrain of the Touring series comprises a 13-litre 400 hp Euro 5 engine and 12-speed gearbox. Gearchanging is fully automatic and managed by the new generation Scania Opticruise system. Driver and passenger comfort is ensured with full air suspension as standard and the option of independent air suspension for the front wheels. The interior is available in two equipment lev- els: Comfort and Premium. Both levels feature a mid-mounted toilet cabin and kitchenette. Roofmounted air conditioning and heating are standard. The side and rear windows are double- glazed and tinted and 17-inch monitors are located at the front and centre of the coach. Upfront, the drivers station has a sweeping dashboard line and ergonomically placed controls. The steering wheel and seat allow a wide range of adjustments to be made, tailoring the environment to the frame of the driver. Safety is also built into the new Touring series. Standard features include electronically-controlled ABS disc brakes and an all-steel monocoque body that complies with European regulation for rollover strength and each passenger seat features an integral seatbelt. ■ Comfortable and stylish: air conditioning and heating are standard features of the interior which is available in two versions: Comfort and Premium. 4 – 2009 9
Powering Finalnd's BORDER CONTROL patrol Page 10 u nified production pays off Why Scania’s new integrated engine assembly line is good news for everyone. Story and Photos: Rob Naylor F or historical reasons, Scania has operated two separate production lines for its engines; one for industrial and marine engines and one for bus and truck engines. The manufacturing facilities in Södertälje, Sweden, are close to each other but have always operated as two entirely separate lines. All this changed in September this year, when the two lines merged. Securing quality The motivation behind the move was to focus investment, knowledge and technology on one line, bringing a range of benefits to both Scania and its customers. The move will further secure the reputation for quality that Scania’s engines already enjoy. It will also ensure that Scania can maintain and advance the high level of technology that is deployed in the production process. Focused resources ‘‘Instead of maintaining and operating two production lines, we can focus on maintaining one,” says Jakob Holmlund, Project Manager, Scania. ‘‘This means that when we build an engine, we have a broader range of expertise at hand and can invest in state-of-the-art technolog y that will benefit all of our engine production lines, not just one.” The new line also increases efficiency. The reduction in cycle time per station from around 17 minutes to three minutes makes it easier to analyse and optimise each stage of production. The line has also made it more economical to introduce the latest techology, including fixture tightening equipment, that further ensures quality assembly through advanced torque control and bolt counting. This ensures that every screw and bolt has been correctly installed and fastened with the right level of torque. ■ Jakob Holmlund, Project Manager, says the integratio n of industrial and marine engines to the bus and truck engine line brings benefits to both customers and Scania.
Powering Finalnd's BORDER CONTROL patrol Page 11 F aVORITE SCaNIa aWaRDS Scania customers that own a product they are particularly proud of can now share it with an online community – and get the chance to win prizes. At www.favoritescania.com, customers can post pic- tures of their buses, trucks, boats and industrial vehicles. “The People’s Choice” competition, held monthly, awards a prize to the owner of the most popular item, as voted for by the public. Every year, a jury selects 12 submissions to feature in the official Scania calender. To take part, visit www.favoritescania.com and upload a photo. R-series – International Truck of the year Scania’s new R-series truck range has been honoured by Europe’s top award. Scania’s new R-series range of trucks has been selected as the International Truck of the Year 2010, the most prestigious award in the European truck industry. The jury’s statement cites the aerodynami c design of the R-series, operational economy and the unique support system that encourage s the driver to adopt more efficient driving habits. “Continuous improvement is one of Scania’s strategic cornerstones, which also pervades our product development work,” said Scania’s President and CEO Leif Östling. “The fact that the new R-series is being awarded the International Truck of the Year trophy confirms the success of our ambition that every innovation launched by Scania shall contribute to greater productivity, lower operating costs and enhanced driver comfort.” The jury’s statement cited the more aerodynamic cab profile that reduces fuel con- sumption and increases air flow to the engine compartment. This, they said, aided engine cooling and would be especially important for the next generation of loweremission Euro 6 diesel engines. Scania’s new generation Opticruise syste m, launched on the R-series, was also 4 – 2009 rated highly for its faster, smoother and more intelligent shift strategy. “Scania has delivered a state-of-the-art truck,” said Jury Chairman, Gianenrico Griffini, “that sets new standards in terms of fuel economy, driveability and overall efficien cy.” 11
Powering Finalnd's BORDER CONTROL patrol Page 12 N o. 4, 2009 Good luck Konstantinos K Greek distributor Petros Petropoulos has delivered four Scania engines to power the ship Konstantinos K in the historic waters off the Greek mainland. The company also celebrates its own history this year, as a Scania distributor of 25 years. Story: Rob Naylor Photo: Petros Petropoulos T he Battle of Salamis, 430 BC, was an epic naval conflict between an Alliance of Greek city-states and the Achaemenid Empire of Persia. It took place in the straits between the Greek mainland and Salamis, an island in the Saronic Gulf, 17 km from the centr e of Athens. After significant setbacks for the Greek fleet, the Persian navy sailed into the Straits of Salamis where the narrow channel neutralized their superior numbers. As the ships struggled to manoeuvre and became disorganised, the Greek fleet formed in line and secured victory, sinking or capturing more than 200 Persian ships. Today, Salamis is somewhat quieter, though it is fittingly the home to the Hellenic Naval base. As well as the naval personnel that live and work on the island, Salamis is also home to 38,000 people, many of whom commute daily Historic waterway: The 102 m Konstantinos K operates between the island of Salamis and the Greek mainland, powered by four 16-litre Scania engines. to work in Athens across the straits. To get there they take one of the many car ferries, one of the largest, and newest of which is the Konstantinos K, owned and operated by Salaminia Ferries. This 102 m long double-door ferry was built in Salamis during 2008–2009. Currently only the upper deck, capable of carrying 148 vehicle s, is being used. The lower deck has a potential to carry a further 80 vehicles. In June 2008, Lazaros A Pialoglou, Sales Manager of Scania’s distributor in Athens, Petros Petropoulos, received an order to supply four Scania engines to power the new ferry. The engines were held in stock and delivered for installation in April 2009. “One of the partners of Salaminia Ferries had experience of Scania engines,” says Mr Pialoglou. “He considered them fuel efficient and easy to maintain. After evaluating all of the alternatives, Salaminia Ferries decided to use Scania engines as they had confidence in the brand’s qualities and considered that they represented good value.” Scania’s well-established support network also contributed to the decisio n. The four Scania 16-litre marine engines are each rated at 600 hp and can propel the ferry to 12.5 knots, although the ship usually cruises across the straits at a lower speed. The installation of the engines went well and Mr Pialoglou visite d the site regularly during the process. Although the ship has only recently been launched, John Kaloudas, Technical Manager of Salaminia Ferries, confirms that he is satisfied with the performan ce of the engines. “They have plenty of power, even at the low end of the rpm range,” he says. “And the response is excellent.” ■ John Kaloudas, Technical Manager, Salaminia Ferries (left) with Sales Manager, Lazaros a Pialoglou of Petros Petropoulos.