Hållbarhetsrapport 2020 eng 1
07. STAFF - EMPLOYEE SATISFACTION In parts of the
group, an annual cultural inventory is carried out via an employee survey where we have received help from Great Place to Work. The cultural measurement is not only the basis for how we relate to each other, but also permeates the work towards our customers. GOAL The goal is of course that our employees should be 100% satisfied with us as an employer, even if that goal is highly ambitious. RESULTS • In the operations where the survey was carried out, the employees were on average 81% satisfied. ANALYSIS It is clear in the outcome of the survey that a high level of pride in the brand permeates the organization, and that employees experience and appreciate the culture of freedom under responsibility that management and employees have built up together. Strong camaraderie and a fair culture are also other factors that were highly valued. As a company, we are satisfied with the results and will continue with the efforts in coaching employees and leaders.