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TEXT EMMA HOLMQVIST DEACON & ISABELLE KLIGER PHOT
O SAMUEL UNÉUS Marine IT providers must meet every requirement expected of regular IT departments – and then some. Thomas Bergefall, Head of Wallenius Marine IT, explains what sets their offer apart. MARINE IT Sailing the globe with secure IT services from Wallenius Marine O ne of the biggest challenges for any IT team – and a top priority at Wallenius Marine IT – is to boost connectivity without compromising on security. With this in mind, Wallenius Marine IT offers separate networks for vessel operation, administrative systems and external suppliers. Secure communications are ensured with the integration of Firewall and IPS protection between vessel environment and the Internet. The system, which is compliant with marine cyber security standards set by Lloyds Register, includes malware and virus scanning across network, server and clients. “We believe that the future is digital and it’s our job to deliver what our customers want: increased efficiency, greater flexibility and the ability to securely access information and to communicate, regardless of where in the world our customers may be,” says Thomas Bergefall, Head of Wallenius Marine IT. A true veteran in the field, Wallenius Marine IT has provided IT services for over 25 years, during which time the company has fine-tuned its offer to specifically suit its maritime clientele. “Over the past two and a half decades, we’ve gained specialist knowledge in our core business – shipping. The level of expertise we’ve gained can only be earned through hard work and experience,” says Bergefall. Thomas Bergefall, Head of Wallenius Marine IT Clients opting for Wallenius Marine IT can expect a competitive and user-friendly solution, which provides and manages a vessel’s entire IT infrastructure, with minimum work required onboard. In the same convenient vein, all software installations – as well as tasks such as administration of users, authorization and permissions – are completed at a single point, applied to any number of vessels and automatically deployed remotely. This handy setup helps WE BELIEVE THAT THE FUTURE IS DIGITAL to minimise the need to travel, hence cutting costs and saving time. Even the payment structure is simple – clients are charged a fixed annual cost per vessel. To ensure hassle-free operations once the service is up and running, replacement hardware is pre-configured and ready to be connected by the crew. Remote support is available for all IT systems, and every aspect of the IT solution is managed by a skilled team boasting many years of marine solution , with the added bonus of a global support agreement with a worldwide reputable hardware provider. “The IT service desk is our face to the world, and the part of our wider team that clients are most likely to deal with,” Bergefall explains. “And we also deliver complex services across IT technology, infrastructure, systems and applications.” OUR WAY SHIPPING 17