I.A. Årsredovisning 2020 ENG 1
2020 will go down in history as a different year
with new approaches as well as new ways of acting and operating. We have several key support functions that complement, support and assist our entire organization through their specific competences. PER MÅRTENSSON CFO ANNA-KARIN HÖIJER Procurement Manager The finance function consists of Treasury, Group accounting, as well as shared service centers with finance department for a large part of the Swedish companies. The Group is constantly changing, and it is important to manage these changes with everything from new facilities in existing companies, to acquisitions both in Sweden and in the other markets. Covid-19 has meant that during the year there has been an increased focus on liquidity and cost control to ensure that we have sufficient ability to take action depending on how the market develops, including tighter liquidity forecasts. A new ERP system, Pinewood, was installed at the end of 2019 in one of the Swedish companies, and during the year work continued to develop and improve the processes around this. We have also moved on and installed the system in two more companies in Norway during the autumn. Other processes have improved as well during the year, including a new payment method for the workshops, which means that payment can be made remotely in advance, thus creating faster processing when the car is to be picked up. Global sourcing within Hedin Group works group-wide with strategic procurements of indirect materials and services. For Hedin Group, the department has implemented category-driven sourcing and started a digitalization journey, which streamlines the entire procurement process. During the year, Purchasing has increased the cooperation with Hedin Fastighet and Tuve Bygg, thereby conducting industry-specific procurements, which generated savings in addition to previously set goals. Digitalization will reduce our internal administration and provide an increased transparency regarding suppliers, agreements, KPIs and savings for the Group. In 2021, the digitalization project will be completed. The procurement process based on category-driven purchasing is developed with a focus on new product areas. With the support of the procurement controller, which is a new role in Purchasing, all companies in the Group shall be incorporated into Purchase’s system support. This is to achieve the best possible synergy. CONNY HANSSON Quality and Sustainability Manager Within the framework of our systematic environmental work, it is our energy efficiency project that continues to generate the most significant savings, especially financially, as well as our work for increased recycling in waste. Digitalization of education in quality, environment, health and safety and development of our methodology for customer-oriented business development with a new digital tool for self-assessment of the state of maturity in local operations in business management. Long-term success requires the right things to be done in the right way, which means continued efforts to support our businesses in their development in quality, environment, health and safety as well as the work to increase customer satisfaction and customer loyalty. We also see great potential in continuing to develop our sustainability work within the Group. I.A. HEDIN BIL AB / ANNUAL REPORT / 2020 13 01. YEAR IN BREIF