Teng Tools users 1
DO YOU KNOW WHY ONE OF LATVIA’S LARGEST TRANSPORT
SERVICE CENTRES CHOOSES TENG TOOLS? ZK 9 is one of the largest commercial transport service centres in Latvia, specialising in postwarranty repair as well as the preventative maintenance of trucks, trailers and buses. Needless to say, this high quality service centre must choose their partners with great care. Here, in their own words, the ZK 9 Unit Manager and the Repair Area Manager let you in on why they went for Teng Tools: How long have you been using Teng Tools tools and why? Vladislavs Kuļešovs, Unit Manager at ZK 9: ”We have worked with Teng Tools since our opening five years ago. Originally Teng Tools were chosen because of the good name and corresponding price.” Konstantīns Čikrizovs, Repair Area Manager at ZK 9: ”In order to meet customers’ requirements, ZK 9 operates non-stop, 7 days a week. We repair 22-45 transport units a day. We need tools of outstanding quality that are reliable and have favourable guarantee conditions. Over these years, we have appreciated the good co-operation with suppliers and tool maintenance performers – if that any of the Teng Tools suppliers meet the tools break we know their commitment so that we can continue our service work uninterrupted.” What do the service staff think about Teng Tools? Konstantīns Čikrizovs: ”We are about a hundred mechanics at ZK 9 who work with 50 Teng Tools roller cabinets completed with TC trays and I have to say we have nothing to complain about, nothing at all actually. Since we are so many, it is very important to keep track on all tools. Teng Tools clever system makes this easy for us – we always know where we have our tools. Vladislavs Kuļešovs: ”I know that our mechanics also appreciate the ergonomic and comfortable design; these tools never slip out of your hands due to the rubber handles, and they are easy to work with in all weather conditions – even if the car gets to the service at minus 30 degrees Celsius.” What would make you replace Teng Tools for another brand? Vladislavs Kuļešovs: ”Haha, that’s a bit of a provocative question – to be honest, we are always looking for the best options and the best deals, and in searching we have come to the conclusion that the tool price and quality of Teng Tools is the most suitable for us as one of the leading service centres in Latvia.” Konstantīns Čikrizovs: ”In order to guarantee the quality of our work, it is important for us to know that we use high quality parts and are working with the best tools. In addition, the business relationship with Teng Tools vendors and service operators has grown into friendly co-operation and we are not willing to change it.” 17