2023 - Privacy Policy Hedin Mobility Group 1
• our dealers, general agents and/or vehicle manu
facturers if you are our customer so we can send customer research, follow up on your purchase and send relevant marketing; • finance companies we work with if you have opted for financing for your purchase from us; • insurance companies we work with if you have opted for insurance for your purchase from us or if it is necessary for repairs, for example: • our payment service provider to administer your payment if you purchase from our online store. If your choose to pay by invoice, Our payment service provider can share your personal data with credit reference agencies to assess your financial circumstances; • our delivery and packing services process your personal data to ship parcels and manage any returns when you purchase from our online store; • our customer service providers and chat providers on our website; • external partners who help us to administer our marketing; • Google and Meta who provide the digital channels we use to provide you and other potential customers with tailored marketing; and • Google and Hotjar which analyse the use of our website and therefore have access to your personal data if you use our website. For more information on how we share your personal data please contact us using the contact details provided at the start of this privacy policy. Is your personal data shared outside of the UK? We share your personal data with the Hedin Mobility Group, this will involve transferring your data outside the UK. Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK. As a general rule, we and the bodies with which we share your personal data process your personal data only within the EU/EEA. The following exceptions apply, however: • When you use our website or make a purchase from our online store, we use Google, Meta and Hotjar services to improve our services. Your personal data is transferred to the USA if you give consent for this personal data processing. We have anonymised personal data as much as possible to avoid your personal data being processed outside of the UK. • In certain cases, it is necessary for our contracted IT service providers to process and transfer your personal data outside of the UK according to our instructions. Our IT service providers, Google, Meta and Hotjar use standard agreement clauses when transferring personal data outside of the UK. The IT service providers, Google, Meta and Hotjar have multiple security measures so that as far as possible, when transferred, your personal data is protected to the same extent as it is within the UK.. If you have any questions regarding how we share your personal data, e.g. about the legal basis we have to share it, or if you would like a copy of the appropriate security measures we have taken, please contact us using the contact details provided above. Detailed description of personal data processing 7 / 26