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ANNUAL REPORT 2017 Director-General's Statement
ANNUAL REPORT 2017 LFV is with you on the travel
ANNUAL REPORT 2017 This is LFV
ANNUAL REPORT 2017 The Year in Brief
ANNUAL REPORT 2017 Operating Environment and Marke
t
ANNUAL REPORT 2017 Strategy and Objectives
ANNUAL REPORT 2017 Customer Focus
ANNUAL REPORT 2017 Environment
ANNUAL REPORT 2017 Aviation Safety
ANNUAL REPORT 2017 Innovation
ANNUAL REPORT 2017 Cooperation and Partnerships
ANNUAL REPORT 2017 Employees
EMPLOYEES TEAM EFFICIENCY – TEI 10 20 30 40 50 60
70 80 0 2016 2017 New index for Team efficiency – TEI, replacing ESI – Employee Satisfaction Index. The outcome for the year is 75, compared to 73 for the previous year. WORK ENVIRONMENT INDEX 10 20 30 40 50 60 70 80 0 2016 2017 New index - PAI, measuring Psychosocial & Organisational Working Environment The outcome for the year is 76, compared to benchmark 72. LEADERSHIP INDEX 10 20 30 40 50 60 70 80 0 2016 2017 New index for Leadership, replacing Communicative Leadership Index. The outcome for the year is 77, compared to 76 for the previous year. ENGAGEMENT INDEX 10 20 30 40 50 60 70 80 0 2015 2016 2017 Unchanged outcome of 71, compared to the previous year. LFV ANNUAL REPORT 2017 29 71
ANNUAL REPORT 2017 Board of Director's Report
ANNUAL REPORT 2017 Income Statement, Comments on t
he Income Statement
ANNUAL REPORT 2017 Balance Sheet
ANNUAL REPORT 2017 Comments on the balance sheet a
nd funds statements
ANNUAL REPORT 2017 Financing
ANNUAL REPORT 2017 Accounting and Valuation Princi
ples
ANNUAL REPORT 2017 Notes
ANNUAL REPORT 2017 Investments
ANNUAL REPORT 2017 Reporting in Accordance with Pe
rformance Plan
ANNUAL REPORT 2017 Reporting in Accordance with Ap
propriation Directions
ANNUAL REPORT 2017 Risk Management
ANNUAL REPORT 2017 Dividend Proposal
ANNUAL REPORT 2017 Audit Report
ANNUAL REPORT 2017 Board of Directors
ANNUAL REPORT 2017 Group Management
ANNUAL REPORT 2017 Five Years at a Glance
ANNUAL REPORT 2017 Abbreviations and Explanations